EQMS is one of the fastest emerging software in the enterprise software category that can manage business processes for quality and compliance across the value chain. It is a platform that facilitates cross-functional communication and collaboration with quality management as a base that can be integrated with organisations IT infrastructure, and other existing enterprise software, including SAP and CRM systems.
To date organisations use and develope spreadsheet management systems to manually monitor and analyse quality data. However, such systems that once seemed ideal have now become obsolete and unable to address the rising complexities of today’s markets, and increased demand to comply with ever changing legislation.
Although best practices and spreadsheet management systems used for quality management have remained consistent for decades, these systems no longer ensure the production and delivery of high-quality products, services and processes meet with today’s business needs.
With developments in technology, there has been movement toward organisations either developing and implementing their own internal point quality solutions, or investing in expensive quality specific modules in Enterprise Resource Planning (ERP) systems to manage quality.
In both cases, the vast majority of organisations have failed to meet business and or technical requirements.
As a result, many organisations now have a disjointed and a broad set of systems that are clunky and don’t easily communicate with one another. Improvements with these systems are often localised, lacking the visibility needed to truly manage quality and meet compliance obligations.
With the need in the market, a new software category has emerged Enterprise Quality Management Software (EQMS).
EQMS can be used for many reasons, including the management of compliance, documents, audits, facilitating the investigation of incidents and the proceeding corrective actions, managing risk, integrating complaint management into the quality management process and much, much more.
Functions covered under Enterprise Quality Management Software (EQMS):
- Audit & Inspection Management
- Incident Management
- Non-Conformance / Corrective and Preventive Action (NC/CAPA)
- Compliance Management
- Environment, Health & Safety (EH&S)
- Document Control / Management
- Risk Management
- Hazard Analysis & Critical Control Points (HACCP)
- Change Management
- Complaint Handling
- HR & Employee Management
- Employee Training
- Asset / Equipment Management
- Supplier Management
- Business Intelligence & KPI Dashboards and Reporting
- Change Management
- Review & Automated Approval Workflow
- Automatic Reminders & Notifications
Key benefits of EQMS:
- Drive performance improvement
- Single source of truth
- Data sharing and collaboration
- Provide real-time business data to all stakeholders
- Continuous improvement
- Flexible enough to support changing business needs
- Documentation of production and process controls
- Integration of quality and product development
- Harmonization of regulatory requirements, CAPAs
- Reduce labour and operating costs driven by inefficiencies
- Ensure compliance and reduce risk by eliminating manual and spreadsheet¬ based processes
- Improve employee decision making with insights into internal and supplier performance
- Increase customer satisfaction with your products, services and support
- Create new revenue streams that drive sales growth
Download free “EQMS Buyers Guide” Your complete buying guide to selecting the best enterprise quality management software for your organisation.